A transformative process for collaborative decision making
Convergent facilitation
Michelle's decision making facilitation is based on Convergent Facilitation, a process developed by Miki Kashtan and rooted in the principles of non-violent communication (NVC). It is about getting to genuine agreement on how to move forward with any shared practical problem or disagreement. It's particularly transformative with highly polarised issues, helping people find ways forward that address what really matters to everyone involved, in an efficient way.
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Testimonials
“Michelle is a highly skilled facilitator. I appreciated her level of care and clarity throughout the mediation process and felt confident I was in safe hands. The collaborative decision making model was a new idea for me and while it took time to get used to, it ended up being a powerful set of exercises that helped me see beyond my individual preferences and contribute to an outcome that included everyone. I like to think of myself as someone who is able to take others into consideration but it turns out that's a difficult thing to do when you are caught in the emotion of a conflict. This process genuinely helped me begin to connect to myself and my housemates with greater kindness. I don't think we could have come to as clean a decision as we did without the expert guidance of Michelle - thank you <3”
- Nealey Conquest, October 2024
“Michelle helped us come to a resolution for issues that we had been dealing with for almost 2 years. It felt like we were all heard throughout the process and the decision-making system that we used felt very fair and balanced. I actually went in to the mediation convinced I was looking for a very specific outcome and after our first session was surprised at how this changed for me, and how I wished for whatever resolution was most fair and helpful to all three of us instead. As well as coming to an agreement, I feel like the process was a very positive experience for growth and learning for me. I learned a lot about my own strengths and weaknesses in communication, and about myself and how I respond to conflict.
“Michelle took the time to speak to all of us ahead of time at length, and I think this helped provide a wider context for the issues we had. She was fair, considerate and very skilled at reframing and rephrasing some emotionally charged statements and accusations into clear and reasonable requests and questions. I would recommend Michelle to anyone experiencing interpersonal conflict, and will probably seek out her help should I need it again in future.”
-Laura C, February 2025